FAQ
Have questions about Sisters With Intention? We've compiled some common inquiries to help you on your journey.
About Our Products:
Q: What kind of digital products does Sisters With Intention offer?
A: We create a variety of soulful digital tools, including conversation decks, guided journals, workbooks, and eBooks designed to inspire self-care, emotional wellness, and intentional living, especially within sisterhood bonds.
Q: How do I receive my digital product after purchase?
A: Once your purchase is complete, you'll immediately receive an email with a secure link to download your digital product(s). This link is typically active for a limited number of downloads, so please save your files promptly.
Q: What software do I need to use your digital products?
A: Most of our products are in PDF format and can be opened with any standard PDF reader (like Adobe Reader, which is free). Some interactive workbooks might work best with annotation apps on tablets, but are generally designed for easy use on any device.
Q: Can I print your digital products?
A: Yes, all our digital products are designed to be printer-friendly! You can print them for personal use as many times as you like.
Q: What is 'The Wound & The Whisper' free workbook?
A: It's a complimentary digital workbook designed to help you explore and begin healing your earliest sisterhood wounds. It's a perfect introduction to our intentional living philosophy!
Orders & Support:
Q: What is your refund policy for digital products?
A: Due to the nature of digital products, all sales are generally final once the product has been downloaded. However, if you experience any issues with your download or have concerns, please contact us directly at [Your Customer Service Email] and we'll be happy to assist you.
Q: I didn't receive my download link, what should I do?
A: First, please check your spam or junk folder. If it's not there, it's possible there was a typo in your email address. Contact us at [Your Customer Service Email] with your order number, and we'll resend your link.
Q: Can I share my purchased digital products with others?
A: Our digital products are for personal use only and are protected by copyright. We kindly ask that you do not share, distribute, or resell them. If others are interested, please encourage them to purchase their own copies to support our mission!
General:
Q: How can I stay updated with new products and offerings?
A: Sign up for our newsletter on the homepage! You'll be the first to know about new releases, special offers, and inspiring content from Sisters With Intention.
If your question wasn't answered here, please don't hesitate to reach out to us via our Contact Us page.